1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays. If there is a high volume of orders, processing may be delayed by a few days.

2. Shipping Methods & Delivery Time

We use reliable courier services to deliver your products safely.

  • Standard Shipping: 5–10 business days
  • Express Shipping (if available): 2–5 business days

Delivery times are estimates and may vary depending on your location and courier delays.

3. Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping on special promotions or minimum order amounts.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order anytime using the provided link.

5. Delivery Responsibility

Please ensure that the shipping address provided is correct and complete. We are not responsible for delays or lost packages due to incorrect address details provided by the customer.

6. International Shipping

We offer international shipping to most countries. However, delivery times may vary depending on customs clearance and local postal services. Any customs duties or import taxes (if applicable) are the responsibility of the customer.

7. Delays

In rare cases, delivery may be delayed due to weather conditions, courier issues, or high order volume. We appreciate your patience in such situations.

8. Contact Us

If you have any questions regarding shipping or delivery, please contact our support team:
📧 support@teebuds.ca